Streamlining the Claims Reporting Process
Our exclusive Addiction Treatment Providers Insurance Program offers dedicated claims handling and management to help insureds throughout the entire process. You will find all the information listed below.
ATP Claims Contact:
ATHENS CLAIMS CENTER:
FOR ALL PROPERTY/CASUALTY CLAIMS
All claims regardless of severity or location should be reported. The Athens Administrators Claims Intake Center is ready to accept new losses and provides multiple ways for you to submit new loss reports:
- E-mail: ATPclaims@AthensAdmin.com
- FAX: (916) 384-0965
- Telephone: 1-888-607-6642
- Mail: Athens Insurance Services, Inc.
- 1765 Challenge Way Suite 110
- Sacramento, CA 95815
- Attention: Cheryl Needham Claims Assistant-P&C
Notices that do not require action (“incident reports”) should be clearly marked “REPORT ONLY”.
The Athens Claims Intake Center will review all claims notices upon receipt and assign to the handling claims office. A claim acknowledgment will then be transmitted to the designated individual advising of the Athens claim number and adjuster assigned to the claim.
*If after hours emergency claims service is required, please advise the call center agent who will advise Athens to dispatch an on-site adjuster.